Returns and Exchanges Policy

At The Tire Stations, we strive to ensure that you are completely satisfied with your purchase. However, we understand that issues may occasionally arise. Please review our policy on refunds and exchanges below:

No Refunds or Exchanges After Delivery:

• Once the product has been delivered and reviewed, we do not offer refunds.
• We do not offer exchanges once the product has been received.
• If we sent you the correct product as per your order, there are no refunds or exchanges available.

Exceptions for Mistakes:

• If we made a mistake with your order, such as sending the wrong product or incorrect quantity, we are committed to rectifying the situation.
• In such cases, we can schedule a call to discuss and process an exchange, refund, or product swap.

How to Request an Exchange, Refund, or Product Swap:

1. Contact Us: Please reach out to our customer service team within 7 days of receiving your order. You can contact us via email at info@thetirestations.com or call us at +1 (347) 884-7474.
2. Provide Details: Be ready to provide your order number, details of the issue, and any relevant photos or documentation.
3. Schedule a Call: Our team will schedule a call with you to discuss the best course of action—whether it be an exchange, refund, or product swap.
4. Resolution: We will work quickly to resolve the issue to your satisfaction.

Conditions:

• All products must be in their original condition and packaging for any exchange or return process to be initiated.
• We reserve the right to deny a refund or exchange if the product shows signs of use, damage, or alteration.

Contact Information:

For any questions or concerns regarding our Refunds and Exchanges Policy, please do not hesitate to contact our customer service team at info@thetirestations.com or +1 (347) 884-7474.

Thank you for choosing The Tire Stations. We appreciate your business and are here to assist you with any concerns you may have.